LA VIE FITNESS STUDIO LLC

TERMS & CONDITIONS

These Terms & Conditions apply to clients and members of La Vie Fitness Studio LLC (“La Vie Fitness,” “Studio,” “we,” “us,” or “our”). By creating an account, purchasing a membership or class package, booking or attending a class, or otherwise using our services, you agree to these Terms & Conditions and applicable Studio policies.

1. ACCOUNT & BOOKING

All classes must be scheduled through the GymMaster app or La Vie Fitness online booking system.

Clients are responsible for maintaining accurate contact and payment information on their account.

Classes, instructors, schedules, and class capacities are subject to change. La Vie Fitness reserves the right to modify or cancel classes when necessary.

2. PURCHASES & MEMBERSHIPS

All class purchases, packages, sessions, and membership payments are nonrefundable unless otherwise required by law.

Membership benefits, class allowances, expiration dates, commitment periods, cancellation requirements, and other membership-specific terms are governed by the membership agreement selected at the time of purchase.

Members are responsible for reviewing the terms of their specific membership before completing enrollment.

3. MEMBERSHIP CANCELLATION

Members enrolled in a contract membership must follow the cancellation requirements stated in their individual membership agreement.

When written cancellation is required, the applicable cancellation request must be submitted within the timeframe specified in the membership agreement.

Submitting a cancellation request does not automatically entitle a member to a refund of previously processed membership charges.

4. MEMBERSHIP HOLDS & FREEZES

Eligibility for membership holds or freezes is determined by the terms of the member's specific membership agreement and current La Vie Fitness policies.

Documentation may be required for extended medical holds.

Memberships may automatically reactivate at the end of an approved hold period.

5. CLASS CANCELLATION & NO-SHOW POLICY

Clients must cancel a class at least 12 hours before the scheduled class start time to avoid a Late Cancel Fee.

A $10 Late Cancel Fee may be charged when a client cancels within 12 hours of the scheduled class.

A $15 No-Show Fee may be charged when a client fails to attend a scheduled class without properly cancelling.

Package holders may also forfeit the class credit used for a late cancellation or no-show.

Clients are responsible for managing their bookings and cancellations through GymMaster.

6. CLASS ARRIVAL & ATTENDANCE

Clients are expected to arrive on time.

First-time clients should arrive at least 10 minutes before class so the instructor can provide any necessary equipment or method orientation.

Clients arriving more than 5 minutes after the scheduled class start time may not be permitted to participate and may be considered a no-show.

Clients are expected to remain for the full class whenever possible. If an early departure is necessary, please notify the instructor before class.

7. WAITLIST

Joining a waitlist indicates that you intend to attend the class if a space becomes available.

If you are moved from the waitlist into a class, you are responsible for that reservation and the applicable cancellation and no-show policies.

Clients should remove themselves from a waitlist if they are no longer available to attend.

Waitlist notifications may be delivered through GymMaster, email, push notification, and/or SMS depending on the client's communication preferences.

8. STUDIO CONDUCT

Clients must conduct themselves respectfully toward instructors, staff, other clients, guests, contractors, and Studio property.

Harassment, threatening behavior, physical or verbal abuse, excessive profanity directed toward others, or other disruptive conduct may result in removal from class or termination of Studio privileges or membership.

Clients must follow reasonable instructions provided by La Vie Fitness instructors and staff.

La Vie Fitness reserves the right to refuse service or terminate access when reasonably necessary to protect the safety of clients, staff, or property.

9. EQUIPMENT & DRESS REQUIREMENTS

Clients must use Studio equipment responsibly and according to instructor direction.

Grip socks or tennies are required for classes,

Appropriate closed-toe athletic shoes are required for classes involving free weights or other activities designated by the Studio.

Clients may be held responsible for damage caused by intentional misuse or negligent treatment of Studio equipment, to the extent permitted by law.

10. HEALTH & EXERCISE

Participation in exercise involves inherent risks.

Clients are responsible for determining whether they are physically capable of participating in La Vie Fitness classes and activities.

Clients should consult an appropriate healthcare professional before beginning an exercise program when they have questions or concerns regarding their ability to participate safely.

Clients should immediately inform an instructor of any injury, limitation, dizziness, pain, or other issue that may affect their ability to safely participate.

Information or instruction provided by La Vie Fitness instructors is not a substitute for individualized medical advice, diagnosis, or treatment.

11. PERSONAL PROPERTY

Personal belongings are brought onto Studio premises at the client's own risk.

To the extent permitted by law, La Vie Fitness is not responsible for lost, stolen, or damaged personal property.

12. VIDEO SURVEILLANCE

For safety, security, and operational purposes, portions of the Studio may be monitored or recorded by video surveillance.

13. PHOTOGRAPHY & MEDIA

La Vie Fitness may photograph or record classes, events, or Studio activities for business, educational, or promotional purposes.

Clients who do not wish to appear in photographs or videos should notify a staff member or instructor before class.

Any separate photo, video, testimonial, or likeness release signed by a client will control where applicable.

14. EMAIL & TELEPHONE COMMUNICATION

Clients may receive communications necessary to administer their account, bookings, purchases, membership, or requested services.

Marketing communications are subject to applicable consent and opt-out requirements.

15. SMS/TEXT MESSAGING TERMS

Clients and prospective clients who separately opt in to SMS communications from La Vie Fitness may receive recurring text messages from La Vie Fitness.

Messages may include:

• New-client welcome and onboarding communications
• Membership and account communications
• Class booking confirmations and reminders
• Waitlist and schedule notifications
• Billing or account-related notifications
• Customer service and individual conversations
• Follow-up messages
• Studio news, promotions, offers, and other marketing communications where consent has been provided

Message frequency varies based on your activity, bookings, account status, and communication preferences.

Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

To stop receiving SMS messages, reply STOP to any text message. You may receive a final confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact La Vie Fitness through our website.

Carriers are not liable for delayed or undelivered messages.

Mobile information, SMS opt-in data, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect personal information.

16. CHANGES TO TERMS & POLICIES

La Vie Fitness may update these Terms & Conditions and Studio policies from time to time.

Material changes will be posted on our website or otherwise communicated when appropriate. The effective or “Last Updated” date will be revised when these Terms are updated.

17. CONTACT

Questions regarding these Terms & Conditions may be directed to:

La Vie Fitness Studio LLC
Website: https://www.lavie-fitness.com
Email: kelbi.laviefitness@gmail.com

Last updated: August 29th, 2026