LA VIE FITNESS STUDIO LLC

PRIVACY POLICY

La Vie Fitness Studio LLC (“La Vie Fitness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, create an account, use GymMaster in connection with La Vie Fitness, communicate with us, purchase services, or participate in our programs.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with La Vie Fitness, we may collect information including:

• Name
• Email address
• Mobile phone number
• Mailing address
• Account and membership information
• Class bookings and attendance information
• Communication preferences
• Information you voluntarily provide when communicating with us
• Transaction and payment-related information
• Website usage and technical information

Payment information may be processed by third-party payment processors. La Vie Fitness does not necessarily directly store complete payment-card information.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

• Create and manage your account
• Administer memberships and class packages
• Process transactions
• Manage class bookings, cancellations, and waitlists
• Provide customer service
• Respond to questions and requests
• Send account, membership, booking, billing, or service-related communications
• Send SMS communications when you have provided the applicable consent
• Send marketing or promotional communications when permitted
• Improve our services, website, programs, and customer experience
• Maintain the safety and security of our Studio and systems
• Comply with applicable legal and regulatory requirements

3. SMS/TEXT MESSAGE PRIVACY

If you opt in to receive SMS communications from La Vie Fitness, we may use your mobile number to send communications related to your account, membership, bookings, waitlists, customer service, onboarding, Studio updates, and promotional or marketing communications consistent with your consent.

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact La Vie Fitness.

Mobile information, including mobile phone numbers, SMS opt-in data, and SMS consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent will not be transferred to third parties for purposes unrelated to providing the messaging services requested by the user, except as necessary to operate our communications services or as required by law.

4. SERVICE PROVIDERS

We may use third-party service providers to operate portions of our business, including services related to scheduling, membership management, payment processing, website hosting, communications, analytics, and other business operations.

These providers may receive information reasonably necessary to perform services on our behalf.

For example, La Vie Fitness uses GymMaster for certain membership, scheduling, booking, and communication functions and may use communications providers to facilitate SMS or other communications.

We do not authorize service providers to use mobile opt-in information or SMS consent for their own marketing purposes.

5. SHARING OF PERSONAL INFORMATION

We do not sell or rent personal information.

We may disclose personal information:

• To service providers acting on our behalf
• When necessary to provide a service requested by you
• To protect the rights, safety, security, or property of La Vie Fitness, our clients, or others
• When required by law, regulation, subpoena, court order, or other legal process
• In connection with a merger, acquisition, financing, sale, or transfer of some or all of our business, subject to applicable law

For clarity, mobile phone numbers, SMS opt-in data, and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

6. EMAIL & MARKETING COMMUNICATIONS

If you receive promotional email communications from La Vie Fitness, you may unsubscribe using the unsubscribe method provided in the communication when available.

Certain transactional or service-related communications may still be necessary to administer your account or services.

7. COOKIES & WEBSITE INFORMATION

Our website may use cookies or similar technologies to improve functionality and understand how visitors interact with the website.

You may adjust your browser settings to limit or reject cookies, although doing so may affect certain website functionality.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. CHILDREN'S PRIVACY

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13.

10. YOUR CHOICES

You may contact us to request updates or corrections to certain personal information maintained by La Vie Fitness.

You may change certain communication preferences through your GymMaster account when available.

SMS recipients may opt out by replying STOP.

11. THIRD-PARTY SERVICES

Our website or services may contain links to or integrate with third-party websites and services.

Those third parties maintain their own privacy practices, and this Privacy Policy does not govern websites or services operated independently by third parties.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date above.

13. CONTACT US

Questions regarding this Privacy Policy may be directed to:

La Vie Fitness Studio LLC
Website: https://www.lavie-fitness.com
Email: kelbi.laviefitness@gmail.com

Last Updated: August 29, 2026