STUDIO POLICIES

FIRST-TIME CLIENTS

Please arrive at least 10 minutes before your first class.

First-time clients must receive any required equipment and method orientation before participating.

Late arrival may prevent participation in your first class if there is not enough time to safely complete the required orientation.

CLASS CANCELLATIONS

Classes must be cancelled at least 12 hours before the scheduled class start time.

Cancellations made within 12 hours of class may result in a $10 Late Cancel Fee.

Failure to attend a scheduled class without properly cancelling may result in a $15 No-Show Fee.

Package holders may also lose the class credit used for a late cancellation or no-show.

CLASS ATTENDANCE

Please arrive on time and ready for class.

Clients arriving more than 5 minutes after class begins may not be permitted to participate and may be considered a no-show.

Clients are expected to remain for the full class whenever possible. If you need to leave early, please notify your instructor before class.

WAITLIST

Joining a waitlist means you intend to attend the class if a spot becomes available.

If you are added to the class, your reservation becomes subject to our normal cancellation and no-show policies.

If your plans change, please remove yourself from the waitlist as soon as possible.

Waitlist notifications may be delivered through GymMaster, email, app notification, and/or SMS depending on your communication settings.

CLASS BOOKING

All classes should be booked through GymMaster before arrival.

Class availability is limited, and we cannot guarantee a spot to clients who arrive without a reservation.

GRIP SOCKS & FOOTWEAR

Grip socks are required for Lagree classes.

Appropriate closed-toe athletic shoes are required for classes involving free weights or whenever otherwise instructed.

STUDIO SAFETY

Follow instructor directions and use equipment only as intended.

Notify your instructor before class of any injury, limitation, or other concern that may affect your ability to participate safely.

If you become dizzy, experience unusual pain, feel unwell, or believe you cannot safely continue exercising, stop and notify your instructor.

CHILDREN

Children may only be present in the Studio in accordance with current La Vie Fitness rules and when their presence does not create a safety concern or interfere with classes.

PHOTOS & VIDEOS

Photos or videos may occasionally be taken during classes, events, or Studio activities.

If you prefer not to appear in Studio photography or video, please notify your instructor or a staff member before class.

RESPECTING OUR SPACE

Please treat our instructors, staff, fellow clients, and equipment with respect.

Disruptive, threatening, harassing, abusive, or unsafe behavior may result in removal from class or loss of Studio privileges.

QUESTIONS

Questions about a booking, membership, policy, or account can be directed to La Vie Fitness staff or submitted through our website.